Stratford Privacy

1. Information Stratford Collects

Stratford collects and processes a range of personal information, including:

2. How Stratford Uses Your Information

Stratford uses your personal information for the following purposes:

• Service Delivery (Stratford Contract):
  • Processing and managing your vehicle rental bookings and agreements for Stratford. Verifying your identity and confirming you meet Stratford's rental requirements. Facilitating vehicle collection and return procedures. Handling payments and administering deposits and charges.
• Stratford Customer Communication (Legitimate Interest/Contract Performance):
  • Stratford sends booking confirmations, itinerary updates, and key rental information. It responds to your inquiries and provides customer support. It notifies you of changes to its services or policies.
• Stratford Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where Stratford has your consent or a legitimate interest. You can opt out at any time.
• Stratford Service Improvement (Legitimate Interest):
  • Analyzing Stratford's website usage to improve user experience and functionality. Conducting research to refine Stratford's vehicle fleet and services.
• Legal Compliance (Stratford Requirement):
  • Meeting Stratford's legal, regulatory and tax obligations. Preventing fraud and maintaining the security of our services. Addressing disputes and enforcing Stratford's terms and conditions.

3. Stratford Information

Stratford may share your personal information with:

• Stratford Providers: Third-party companies that help Stratford deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

Stratford does not sell your personal information to third parties for marketing purposes.

4. Stratford Data Security

Stratford implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. No internet transmission or electronic storage is completely secure.

5. Stratford Data Retention

Stratford retains personal information only as long as necessary to fulfill the purposes for which it was collected, including for compliance with legal, accounting or reporting obligations. Retention periods vary by the category of information and the context of processing.

6. Your Rights at Stratford

Under UK data protection law, Stratford recognises that you have the following rights:

• Stratford Access Rights: Request a copy of the personal information Stratford holds about you.

To exercise these rights, please contact Stratford using the details below.

7. Cookies and Tracking at Stratford

Stratford uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Stratford Policy Updates

Stratford may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Please review this policy regularly.

9. Contact Stratford

For questions about this Privacy Policy or Stratford's data practices, please contact us: